When we go to the office every day, we carry on a time-honored tradition of getting to know our clients on a first-name basis, and personally meeting their insurance needs. It's a tradition

Mis-selling

Were You Misled into Buying the Wrong Insurance Policy?

Insurance mis-selling is a rising concern where individuals are sold policies under false pretenses. At Claim Rakshak, we help you identify mis-selling, assess your options, and support you in seeking justice and rightful resolution.

What is Mis-Selling of an Insurance Policy?

Mis-selling occurs when an insurance policy is sold through misinformation, exaggerated benefits, or omission of critical details. Victims often realize too late that the policy does not match what was promised — whether it’s the benefits, the tenure, or even the payout terms. Claim Rakshak helps policyholders uncover the truth and take corrective action.

Why Does Mis-Selling Happen?

1. False Promises of High Returns

Agents exaggerate returns or benefits to push a sale.

2. Hiding Critical Terms & Conditions

Key exclusions or tenure commitments are conveniently left out.

3. Selling Inappropriate Policies

Policies are sold without assessing the customer’s actual needs or financial goals.

4. Lack of Policy Transparency

Customers don’t receive clear documentation or proper walkthroughs.

What You Need to Know

You may be a victim of mis-selling if:

  • You were promised returns that don’t exist in the actual policy
  • You were sold a long-term policy claiming it was short-term
  • You were misinformed about premium payments or benefits
  • You never received a proper policy document or explanation
Still Any Queries? Get in Touch
Frequently Asked Questions

Here’s What You Need to Know

How do I know if I’ve been mis-sold a policy?

If what you were told during purchase doesn’t match what’s in your policy document, or you were misled on returns, terms, or conditions — it may be a case of mis-selling.

2.Can I cancel a mis-sold insurance policy?

Yes, especially if you act within the free-look period. Even after that, you can raise a complaint for redressal through proper channels.

Who is responsible for mis-selling — the agent or the insurance company?

While agents may mislead customers, the insurance company is accountable and has the obligation to resolve disputes fairly.

What should I do if I suspect mis-selling?

Reach out to Claim Rakshak. We’ll review your case, help collect evidence, and guide you on the best course of action.